Do you provide tracking information?Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking information within 5 days, please
contact us. Order cancellationAll orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds, returns, and exchangesYou can submit a refund or exchange request within 15 days after you have received the product. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
For more details on the policy and procedure, you can read them in our
Refunds, returns, and exchanges page
Please do not send your purchase back to us unless we authorize you to do so.
I specifically bought this for my iPhone 7 Plus that I have in a fairly slim case and with a Popsocket on the back. I was happy to see that it does in fact fit my phone and holds it securely. This is so easy to install on a bike and then be able to move it to another if you so choose. Initially, putting my phone in the holder was tough. It does fit tightly. After putting it in and removing a couple of times, it seemed easier but without losing grip. The case seems like it will hold up and doesn't look like it's overstretched. Overall, I'm really pleased with this product.
I bought one for me and one for my boyfriend. We have different phones and this fits both types. Mine tilts a little while I'm riding, but other than that, it's awesome.
Purchased this for my wife so what she could mount her phone to her bike and utilize her music and GPS. The mount is simple to install on a bike handle bar and does a good job holding the phone in place. The only minor complaint she had was that her Otter box phone case increased the dimensions of her phone such that the holder was stretched a bit more than she would have liked leaving her concerned that it might fail a bit prematurely. So far it is working well but only time will tell how well it holds up.
This is a decent little phone mount that is pretty cheap. It grips the handlebars tightly and won’t fall towards or away from you while you ride. Being able to rotate the screen is a nice feature also. Face ID doesn’t work because of the silicone bands, but they seem sturdy enough. When you are on a bumpier road, your phone will flop around some, but I haven’t at all been worried that it was going to fall out. Overall, it’s pretty solid.
The good parts:
- it's cheap
- it does the job
The bad parts:
- it doesn't do a great job. The phone is wobbly and it's shaking too much on a bumpy road. I think this is due to the rubber design. In order to be better at this it needs to be more firmly fixed and made of only solid parts, no rubber.